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E-mail ETIQUETTE AND EXCELLENCE

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– by Sahithya S

Today all of us write e-mails for various reasons. However a good e-mail has certain code of principle and ethics.

Here are a few of these:

  • To begin with, like ordinary letters incorporate the salutations as, dear friends, sir or madam and so on.
  • Never forget to mention the subject in the respective column .It is a must
  • Address the recipient correctly.
  • Ensure that your mail is error-free.
  • Do not use short or so called fancy forms. It is like aborting a child in the womb. This takes some time from the reader to screw up his or her mind to decipher it and is irritating, too.
  • Some people type the mail in all capital letters. Experts say that it is a irksome to the recipient.
  • At the same time also avoid lower case letters for the whole message.
  • Be brief ,use simple language and drive home the message.
  • The reader cannot afford to spend more time to read your mail. So be short and crisp.
  • Ensure that it does not cross the boundary or otherwise the sentences would get jumbled.
  • The maximum length of a mail is not to exceed 8 to 10 lines .Split into 3 or 4 paragraphs for clarity sake.
  • E mails are like rifle shooting. Read and re-read your emails before sending because once sent ,stays sent.
  • Close the mail with the usual formalities rather than ending it abruptly.
  • Never get carried away if you receive a mail saying that you have won a lottery or a prize money. There are many cyber crime happening all over.
  • Sign off from your mail once you are done. Beware of hackers. They may miss use your account.
  • Do not store your bank details or credit card details.
  • Be aware of the cybercrimes appearing in the papers. Protect your online reputation at all cost.

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